Frequently asked questions about massage therapies

We have a simple, value pricing system starting from £60 an hour. Each additional half hour is £25 extra. Rate might change depend on the therapy session.

What information do I have to give to book an appointment? How could I pay?Back to top

In order for us to book your appointment, we need your name, full postal code, and address and mobile telephone number. All your personal information is protected in accordance with the UK Data Protection Legislation (the Data Protection Act 1998).
To book your massage session, visit our Schedule section or CLICK HERE to fill out our form.
Note: We do not accept cheques or credit cards at the moment. For more information, you can contact us anytime you want.

What times are you open?Back to top

Our basic opening times are 9am-10pm (every day)

What will I be massaged on?Back to top

Our therapists are trained and highly experienced in performing excellent massages on your own bed or floor, whichever you prefer. Most customers much prefer being massaged on their own bed rather than a massage table once they have experienced it and of course it means therapists can travel to you quicker. If you really want a massage table please send us an email here to organize (there will be an extra charge depending on where you are)

Do I need to provide anything for the massage?Back to top

Our therapist will bring high quality almond or grape seed oil, a music CD and of course a pair of excellent hands and a happy personality. All we ask you to provide is your own toweling for the massage and to cover and protect any furniture or furnishings from oil

What am I supposed to wear when I get a massage?Back to top

For an oil based massage you should undress to your own level of comfort. Some people prefer to keep their underwear on during a massage while others prefer to be nude. It’s up to you.

Do your therapists provide any sexual services?Back to top

NO. We are professional massage service only, not an escort agency. We also do not provide any type of sensual massage with happy ending / hand relief, body to body massage, tantric, top less and those different kinds. Our massage is strictly therapeutic and for all the genders and ages.

Contraindications – please check before booking your massage!
In the interest of your health please consider the following questions and inform us via the Comments box on the online booking form and your therapist prior to your massage if any apply:
- do you suffer any allergies?
- have you undergone any recent surgery?
- have you taken any drugs or alcohol in the last 24 hours?
- do you have any medical conditions or injuries that might affect your massage?

What type of massage should I get?Back to top

We suggest you book a classic 90 minute Swedish massage. This way you can ask your therapist to massage all the main areas of your body so that you can consider which you like best and which you prefer next time for a more specific massage

Can I eat or drink before a massage?Back to top

It is best to avoid drinking alcohol immediately before your massage and try not to have a massage on a full stomach, wait at least one hour.

Should I talk to the massage therapist during the massage?Back to top

It’s usually best to close your eyes, lie back and relax into the massage. But once again, it’s up to you. Be sure to speak up if you feel cold or too hot, if you experience any pain or if you would like the massage changed in any way. We are here to make you feel better and are not upset by requests to change our style to suit you better.

I don’t want the therapist to touch a certain part of my body Back to top

If you don't like a particular part of your body touched or are just self-conscious about a certain body area, just ask your therapist to avoid that area. We also have therapies which are done through clothing, such as Indian head and Thai massage.

How long can I book my treatment for?Back to top

Our standard session lengths are: 1 hour, 1.5 hours and 2 hours and these can be booked online. Our most popular booking is 1.5 hours. We also have clients who book for 3 hours or more. If you would like longer than 2 hours please email us at contact@kyodextherapy.com and we will help you book it. Sorry, but we cannot do treatments lasting less than 1 hour.

How much notice do you need before booking?Back to top

We pride ourselves by being one of the most reliable and on-time mobile massage companies in London. We ask a very reasonable one hour minimum notice period before your booking. Of course our therapist will try to get there even quicker if possible. We always aim to inform you immediately of any unexpected delays. And we don’t make false promises of arriving in 30 minutes only to turn up after 1.5 hours. After all, your aim is to chill out, not stress out..

How often should I receive a massage?Back to top

Ideally once every week or two weeks. If you can't do this try at least to have massage on a regular basis. We have some customers who get massaged 3 times a week ... and even some who have had 3 treatments in a day!

I am pregnant; can I still get a massage?Back to top

Massage is perfectly safe after the first three months of pregnancy. To avoid pressure on your abdomen, you will lie on your side and back or sit on a special chair during your pregnancy massage. We can't massage you during the first 3 months of pregnancy unless you have written approval from your doctor. Of course, we will only send a therapist who has been trained in pregnancy massage, so please check each therapist's.

Are there side effects I need to be aware of?Back to top

The body releases toxins through massage. You might feel a little dizzy or suffer a headache after a massage. These are natural reactions which you should not worry about. Drink lots of water to decrease these symptoms. Feeling soreness in your muscles the next day is also perfectly natural - feel good about it, like you do after a good session at the gym!

Can I cancel my booking?Back to top

Yes, you can cancel your appointment; we do not charge any fees for cancellations.
The only thing that we ask, if you have to cancel your appointment, please value the time of our therapists and give us as much notice as possible (Give us at least 1 hour notice).

Has all my questions been answered?Back to top

Just send us an email by clicking here and we'll do our best to answer it for you!